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ChitChat Agent™ for Auto Repair & Service Shops

More booked jobs. Fewer interruptions. Every call answered — even when the bays are full.

Auto Repair Demo

or dial: (404) 531-1757

Experience how Chit takes repair requests, schedules maintenance, captures customer details, and keeps your bays full — even when your team is busy.

Prefer to explore first? Scroll to learn how your Auto Repair agent works.

Call Auto Repair Demo

The Challenge

When the phone rings at an auto repair shop, it’s rarely a “quick question.”

It’s usually:

“How much for a brake job?”
“Can you get me in today?”
“Is my car ready yet?”
“Do you work on BMWs?”

Meanwhile your advisors are:

Checking in customers
Writing estimates
Calling parts
Dealing with tow-ins
Trying to get cars out on time

So what happens?

Calls roll to voicemail.
Price shoppers call the next shop on Google.
Advisors get interrupted 20+ times per hour.
Missed calls = missed revenue.

In an industry where one job can be worth $400–$2,000, every missed call hurts the bottom line.

The Bottom Line

Cars break. Phones ring. Advisors get overwhelmed.

But with ChitChat Agent, you’ll never miss another opportunity — and your team will finally get the breathing room they’ve needed.

Your AI agent becomes your:

Always-on call handler with shop smarts — friendly, reliable, and trained for automotive conversations.

Let’s get more cars in the bays.
Let’s Chat About Your Shop.

Which Tier Is Best for Auto Repair?

Professional AI Agent (Recommended)

Perfect for:

High call volume shops
Multi-service shops
Busy front desks
Price-shopping customers
Shops that need scheduling + quoting + follow-up
Any shop that wants more booked repair jobs

Essential AI Agent

Great for smaller shops or solo mechanics who mainly need dependable call answering + simple scheduling.

(Want to compare all tiers?) View the Services Page

Real Example

“Bayside Auto & Tire” was losing calls during the morning rush. With ChitChat Agent:

Call answer rate went from 62% → 100%
Oil change bookings increased
Advisors stopped getting pulled away from active repairs
Customers appreciated the “fast, friendly answering service” — that wasn’t actually a service at all 😎
One owner said:
“It felt like hiring a second advisor — without hiring a second advisor.”

Why It Matters

More booked jobs

Turn missed calls into scheduled appointments. Repair shops see a 20–40% increase in booked services when calls are consistently answered.

Fewer interruptions for your advisors

Your team can focus on tickets, inspections, and customers in the lobby — not juggling phone chaos.

Better customer experience

Quick answers + professional tone = trust. And in auto repair, trust is everything.

A smoother, calmer front desk

Your staff stops playing “phone tag” and starts actually helping the customers in front of them.

The ChitChat Agent Solution

A ChitChat AI agent gives your shop a friendly, knowledgeable phone assistant who handles the front-line conversations so your advisors can focus on the vehicles — not the ringing phone.

Your agent can:

Answer instantly, 24/7 (even during peak chaos)

Lunch rush? Morning drop-offs? After-hours emergencies? Your AI agent answers every call with a calm, helpful voice.

Book appointments directly into your system

Oil changes, diagnostics, state inspections, brake checks — whatever your shop offers, your agent books it cleanly and correctly.

Handle common questions & price inquiries

Your agent can confidently answer things like:

“Do you offer diagnostics?”
“What’s your availability today?”
“Do you service hybrids?”
“Do you work with extended warranties?”
“Do you offer loaners or shuttle service?”

Provide starting prices for common jobs

Brake jobs, oil changes, AC checks — your pricing structure, your policies.

(Optional: You can choose whether your shop gives exact quotes or “starting at” ranges.)

Manage call-backs & updates

Your agent can handle:

Customer follow-ups
Confirmation calls
Simple status questions (“Is my car still on track?”)*
*No PHI concerns here — automotive info can be safely handled within your SOPs.

Catch after-hours and weekend leads

Tow-ins. Breakdowns. Early morning emergencies. Your agent never sleeps — so you never lose those high-value calls.

Book Your FREE Call Audit

Explore Other Industries We Support

ChitChat Agent helps service businesses across multiple industries improve communication, book more appointments, and support customers with ease. Explore more industries below: