ChitChat Agent™ for MedSpas & Wellness Centers

MedSpa Demo

Prefer to explore first? Scroll to learn how your MedSpa & Wellness agent works.

Hear how Chit handles Botox, filler, facial, and laser inquiries — answering questions, capturing leads, and booking appointments with a luxury, spa-like tone.

or dial: (678) 909-1622

The Challenge

Medspas, wellness studios, and aesthetic practices run on tight schedules and premium client experience.

But the front desk is juggling:

• New client calls

• Treatment questions

• Pricing inquiries

• Cancellation requests

• Rescheduling

• Detailed pre-treatment instructions

• Providers running behind

• Walk-ins

• Retail sales

• Membership questions

Meanwhile…

Phone lines stay busy
Clients hate being put on hold
New leads drop when they reach voicemail
Appointment gaps cost revenue
Staff gets overwhelmed

And in a competitive industry where experience is the product, slow response times can turn interested clients into “I’ll check somewhere else.”

In an industry where one new client can be worth $300–$3,000+, every missed call is expensive.

The ChitChat Agent Solution

ChitChat Agent gives your MedSpa or wellness practice a calm, friendly, luxury-tone assistant who:

answers instantly
books appointments
handles FAQs
supports intake
and maintains a spa-level guest experience

Your AI agent is trained for the wellness industry and can:

Answer every call instantly — 24/7

Consults, treatment questions, availability checks — all handled with a warm, polished voice.

Book appointments + group sessions

The agent can schedule:

• Consultations

• Injectables

• Facials & skincare

• Body treatments

• Laser services

• Massages

• Classes or wellness sessions

Directly into your booking system.

Provide common treatment info

Your agent can answer questions like:

• “How long does Botox last?”

• “Do you offer laser hair removal?”

• “What’s the price for microneedling?”

• “Any downtime after chemical peels?”

All based on the exact scripts and ranges you approve.

Handle reschedules + cancellations

Smoothly adjust appointments and offer next available openings — keeping your calendar full.

Capture after-hours and weekend leads

Many medspa inquiries happen after work hours — your AI assistant converts them instead of sending them to voicemail.

Support intake workflows

Collect key pre-visit information WITHOUT storing medical data.

Perfect for non-diagnostic aesthetic intakes such as:

• Skin concerns

• Areas of interest

• Treatment goals

• Sun exposure

• Contraindication warnings

Promote membership or package options

Want more recurring revenue?
Your agent can mention:

• Membership perks

• Bundle savings

• Loyalty rewards

• Seasonal promotions (you choose)

Spa-ready tone + personality

Calm. Clear. Warm.
No robotic sound. No rushed staff energy.

ChitChat keeps your luxury brand intact from the very first call.

Why It Matters

Higher booking rates

More answered calls = more appointments. Especially for high-ticket services.

Fewer schedule gaps

Your AI agent fills your calendar — even after hours or during peak moments.

Elevated client experience

No more long holds, frustrated callers, or rushed front desk moments.

Happier staff

Your team focuses on in-person clients instead of juggling nonstop calls.

Stronger revenue predictability

From memberships to repeat appointments, your agent keeps clients engaged.

Real Example

“GlowHouse MedSpa” struggled with answering during treatment hours.
After adding ChitChat Agent:

• Booking rate increased by 37%

• Consultation conversions improved

• Front desk interruptions dropped

• Membership sales increased because the AI offered them consistently

“Radiance Skin & Aesthetics” struggled with missed calls during peak hours and promotional events.

After switching to ChitChat Agent:

• Answer rate increased from 64% → 100%

• Same-day bookings increased, especially for facials & injectables

• Providers stopped getting interrupted between clients

• The spa owner reported a +32% increase in new-client consultations

• Clients praised the “calm, welcoming voice that always picks up”

• One esthetician said:

“It feels like we hired a second front desk — without hiring one.”

Which Tier Is Best for MedSpas & Wellness?

Professional AI Agent (Recommended)

Ideal for most MedSpas, aesthetics clinics, and wellness centers.
Handles:

• Multi-step booking

• Pre-visit guidance

• Multiple treatment categories

• Further qualification

• Wellness FAQs

• CRM + scheduling integrations

Enterprise AI Agent

Recommended if:

• The practice handles more medical-adjacent patient information

• There are complex contraindication workflows

• HIPAA-related communication is expected

(View full tier breakdown) Services Page

The Bottom Line

Your clients expect a luxury, seamless experience from the moment they call.

ChitChat Agent gives your practice an always-calm, always-professional voice assistant who books appointments, answers questions, and supports your staff — without ever sounding rushed or overworked.

Let’s make your client journey as beautiful as your results.

Explore Other Industries We Support

ChitChat Agent helps service businesses across multiple industries improve communication, book more appointments, and support customers with ease. Explore more industries below:

• Auto Repair & Automotive Services

• Healthcare & Wellness Offices

• MedSpa & Aesthetics

• Real Estate Professionals

• Property Management

• Home Services & Skilled Trades

• HVAC Services

• Professional Services

• Legal Services

• Any Service Business

Want to see how ChitChat Agent works for your specific field?