ChitChat Agent™ for Property Management

Never miss another maintenance request, prospect inquiry, or resident call — even after hours.

The Challenge

Property managers juggle one of the highest call-volume roles in the service industry.

Every day brings:

• New tenant inquiries

• Showing requests

• Application questions

• Maintenance emergencies

• Rent/payment questions

• Vendor coordination

• Move-in and move-out calls

• HOA and community concerns

Meanwhile, your staff is busy doing:

• Walkthroughs

• Inspections

• Lease signings

• Unit turnovers

• Resident support

• Vendor meetings

• On-site tasks

So calls pile up… then become:

Missed opportunities
Missed leasing leads
Maintenance issues that get worse
Unhappy residents
Squeezed staff
Frustrated owners

In property management, fast, accurate communication is everything.

The ChitChat Agent Solution

ChitChat Agent becomes your 24/7 leasing + resident support assistant, handling the calls your team can’t get to — with precision and professionalism.

Your AI agent can:

Answer every call instantly

Prospects and residents never hear voicemail or get stuck on hold again.

Schedule showings + leasing consultations

Your agent can book tours for:

• Apartment communities

• Single-family rentals

• Build-to-rent communities

• Student housing

• HOA meetings

• Commercial spaces

• Virtual tours

Directly into your leasing calendar.

Capture, categorize, and route maintenance requests

Your agent collects structured details like:

• Issue type (plumbing, HVAC, electrical, appliance, etc.)

• Unit number

• Access permission

• Urgency

• Preferred time windows

• Safety concerns

Then your agent can route it to:

• Maintenance staff

• A ticketing system

• A vendor contact

• A Slack/email/text workflow
  (whatever system you use)

Answer common resident FAQs

“Where do I pay rent?”
“What’s the pet policy?”
“When is trash pickup?”
“How do I renew my lease?”
“What utilities are included?”
“Where can I submit service requests?”

Your agent responds instantly — with zero staff interruption.

Provide application + screening details

Includes:

• Application requirements

• Fees

• Deposit details

• Income multipliers

• Screening criteria

• Required documents

• Move-in process

Based on your exact policies.

Handle after-hours + emergency triage

Your AI agent can:

• Triage issues into “urgent vs. non-urgent” based on your rules

• Provide emergency instructions

• Dispatch urgent matters (if enabled)

• Document calls for next-day follow-up

Manage owner communication

Your agent can collect details from property owners and pass them to your team with clarity and priority tags.

Why It Matters

Zero missed leasing opportunities

Rentals move FAST — your agent ensures you capture every single inquiry.

Happier residents

Fast, friendly communication reduces frustration and boosts community satisfaction.

Reduced staff burnout

Your team finally gets time to focus on high-value tasks instead of phone chaos.

Faster maintenance resolutions

Structured reporting = fewer mistakes and quicker fixes.

Better NOI (Net Operating Income)

More leases + fewer missed calls + smoother operations = stronger performance.

The Bottom Line

Property management is nonstop — and your tenants, applicants, and owners expect quick, clear answers.

ChitChat Agent gives you an always-on leasing and resident support assistant who handles calls, books tours, triages maintenance, and keeps your communication smooth and professional.

Your staff gets relief.
Residents get faster service.
Owners get better performance.

Real Example

“Sunrise Property Group” added ChitChat Agent to support after-hours and heavy call periods.

Results:

• Maintenance triage accuracy improved

• Leasing tours increased by 29%

• Residents reported “faster communication”

• Staff reclaimed hours spent returning calls

• Owners were impressed with responsiveness

Which Tier Is Best for Property Management?

Professional AI Agent (Recommended)

Perfect for:

• Leasing offices

• Resident support

• Multi-unit management

• High-volume communities

• Mixed portfolios

Handles:

• Intake logic

• Multi-step workflows

• Showing scheduling

• Ticket routing

• FAQ handling

• CRM integration

• Emergency triage logic

Essential AI Agent

Ideal for:

• Small property managers

• Single-property landlords

• Short-term rental operators

(Want the full breakdown?) View the Services Page